Welcome New Townhome Residents
General Information for New Townhome Residents – As of March 2022
Welcome to Suncrest Village
New owners and residents are required to register with the Suncrest Village HOA office upon move-in and inform our office when planning to move out. Please contact us or call 304-598-5815, Monday-Friday, during regular office hours to schedule an appointment for registration.
Regular office hours
- 9am-6pm, Monday – Friday
- Noon – 4pm, Saturday (for mail pick-up only)
- For special hours, see suncrestvillage.net/general-info and suncrestvillage.net/news.
Move-in/out – Moving Trucks
It is important that you contact our office in advance of moving in (at least 48 hours, M-F) to allow our staff to arrange for the gates to be open for oversized moving trucks. Contact our office or call us for more information and to make arrangements.
To arrange service for water in your name, call the Morgantown Utility Board at (304) 292-8443 or visit mub.org. The new service address is: Your name – your unit # and street name – Morgantown, WV 26505.
To activate new service in your name, contact Mon Power/First Energy at 1-800-686-0022. Currently, the service is either listed under the name of the previous homeowner or resident. Have the electric put in your name on move-in day or at closing (for homeowners).
To contact the local cable service provider, call Xfinity at 1-800-391-3000 or visit Xfinity. Other service options are available; however, if you are considering satellite service and wish to have a dish installed, you must have written permission from the Suncrest Village HOA in advance.
Townhome residents may use the trash compactor which is located at the mail center. No furniture is permitted in the compactor. For additional details and the compactor operating instructions, see suncrestvillage.net/compactor. Townhome residents may opt to secure a private company to pick up trash at their residence. Additional costs apply for this private service option. No garbage may be stored outside the townhome. For additional rules and restrictions, see suncrestvillage.net/townhomes.
Gate devices have been assigned to each unit at Suncrest Village. Each device is inventoried by a unique control number. In order for devices to be activated and for your name to be added to our entry directory, residents are required to register their vehicles in person at our office.
Packages, shipped via USPS that are too large for your mail box will be delivered to the main office. To retrieve packages from our office, residents must be registered with our office. Photo ID may be required.