General Info

Community Services, Policies and Important Reminders for Residents

Periodically, we send reminders about our community policies, bylaws, and our covenants and restrictions to residents and homeowners. If you are an owner, you should be receiving our messages via email. If you are a tenant, you should receive our notices from your landlord. You’ll find more information for owners and residents here.

Mail Services at Suncrest Village

Suncrest Village Mail Center

SV Mail Center

Mail boxes for each unit (condos and townhouses) at Suncrest Village are located in the Mail Center building. If packages will not fit in the mail box, the USPS carrier will leave the package at our Clubhouse office and place a slip in your mail box with your address and the date the package arrived. To pick up your package, you must bring the slip to our office during the hours listed below. Please watch our news page for updates to our hours.

HOA Office Hours (Updated July 24, 2020)
  • 9am – 6pm, Monday – Friday
  • Noon – 4pm, Saturday (mail pick-up only)

Our hours for picking up packages may change for various reasons. Please watch for updates via email, newsletters, and on our news page. We apologize for this inconvenience. If you prefer to have your packages shipped to your door, please research your options with your preferred delivery service. Fed Ex typically delivers to your door.

Trash Compactor- Refuse Area

The community trash compactor is located at the Mail Center building – under the “Refuse” sign. To access the compactor, follow the sidewalk to the left of the mailboxes.

Compactor Operating Instructions: 1) open the compactor door, 2) insert trash, 3) close the door, and 4) press the black button on the wall to the left of the door to compact your trash.  For additional information, rules and warnings, click here.

Rules and Regulations: Trash must be placed in the compactor. NOTHING is allowed to be 1) left outside of the compactor, 2) stored in the condo building hallways or, 3)  outside of the townhomes, 4) or anywhere else in our community!

There are video cameras throughout the community and around the Refuse Area. Individuals caught violating our Rules and Regulations will be fined. Attention landlords: you may be subject to fines if your tenants violate our rules and regulations, too. Residents: if you see someone violating our community rules, please contact us with a time and date and description of the incident. Thank you.

Disposal of Furniture, and Large Items


Currently, recycling is not available at Suncrest Village. Follow this link to learn about recycling options provided by the Monongalia County Solid Waste Authority’s (MCSWA).

Replacement Keys/Gate Devices/Pool Bands

To purchase gate access devices, keys, pool bands and passes, please contact the office between 10am-4pm, Monday-Friday. If you are a tenant, your landlord must make arrangements with us for purchasing these items:

  • Pool Key: $3.00 (as of June 1, 2021)
  • Pool Bands: $10.00 / band
  • Pool Pass: $50.00
  • Gate Window Button: prices vary
  • Gate Proximity Card: prices vary

Additional Information

Are you moving to or from Suncrest Village? Are your guests, ride share or food delivery services having trouble using our gate? Are you a property manager at Suncrest Village and need to register new residents? Find the answers to these and other frequently asked questions here.